If you do not like your order, you have 30 days from the time it was delivered to you to mail it back to us for a refund. If you do not have the product to return to us, we cannot do a refund. We can not accept any opened items. If an item is opened we can not provide a refund. No exchanges.
You should expect to receive your refund within a week after we receive the product back to us.
Please email us at firstname.lastname@example.org to let us know you are planning on returning so we can be on the lookout. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. Please send all returns to:
Nine2Five KK (N.I.) LTD
Alameda das Linhas de Torres 219
3frt 1750 – 144 Lisboa Portugal