If you do not like your order, you have 30 days from the time it was delivered to you to mail it back to us for a refund. If you do not have the product to return to us, we cannot do a refund. We can not accept any opened items. If an item is opened we can not provide a refund. No exchanges.

You should expect to receive your refund within a week after we receive the product back to us.
Please email us at to let us know you are planning on returning so we can be on the lookout. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. Please send all returns to:

Nine2Five KK (N.I.) LTD

Alameda das Linhas de Torres 219 

3frt 1750 – 144 Lisboa Portugal